Key information
It's possible to take up this role based at our offices in ECUBLENS (VD).
We welcome all applications, but can only consider applications submitted online. Applications submitted by post will be disposed of for data protection reasons and will not be returned.
An application letter or video is required for this position.
What you move
Own strategic new-customer growth and activation end to end: set targets, build the roadmap and be measured on new-customer volume, acquisition cost, early repeat rates and customer value.
Win the right customers in the regions where growth makes sense.
Ship your first experiments within 90 days across channels, offers and activation journeys, and turn what works into playbooks that scale beyond one-off campaigns.
Build activation journeys in our CEP: triggers, incentives and messages that turn a first order into a habit.
Find out where and why new customers drop off using cohort data and customer insights, and turn this into clear hypotheses and priorities.
Work with Product, Data and Operations to lift activation and to align demand with available delivery capacity per region.
What you will bring
Min. 5 years in
Growth, CRM or lifecycle marketing in e-commerce or digital products
Completed degree (university / university of applied science / higher technical college)
Business, Marketing, Economics or another related field
English (Fluent)
German (Fluent)
French (Advantageous)
You have owned acquisition or activation KPIs in growth marketing and moved them measurably, ideally in e-commerce, apps or subscriptions.
You have a proven experimentation track record: you set up tests with clear hypotheses, read results incl. significance and turn learnings into decisions and next steps.
You think in growth loops and customer journeys rather than campaign calendars, and design initiatives that connect acquisition, activation and retention.
You own a metric, not just tasks: you anticipate issues before they escalate, act proactively and come with a clear recommendation.
You are a team player who works across disciplines without silos: you share knowledge, challenge assumptions, ask for feedback early and commit once a decision is made.
You build journeys, segments and tests yourself in a customer engagement platform (e.g. Customer.io, Braze) and work confidently with dashboards and cohort analyses.
You speak tech and know how users behave on digital platforms: you understand events, tracking, funnels and conversion rates, and use AI tools productively in your daily work.
You bring experience in lifecycle and retention marketing, habit formation or conversion rate optimisation.
The benefits we offer
Annual salary
Competitive salary for the candidate who meets the selection criteria and brings the right attitude to the job.
#oneteam
You will be part of a motivated, hands-on team that supports one another, embraces diversity, and is focussed on achieving our common goals.
Personal responsibility & freedom
We value direct communication and involve our employees in the decision-making process
Sports and fitness offers
We value your health and offer CHF 250.- per year when taking out a sports subscription
Cumulus points
Benefit from additional Cumulus points
Central working location
Offices close to the train station, in the center of Zurich
Application and contact details
Katharina Höttermann
Talent Acquisition Partner
Recruitment process
Time-delayed video interview
Interview with HR & specialist department
Technical interview with case presentation
Getting to know the team
Reference information
Information for recruitment agencies
Only direct applications will be considered for this position.





