• Galaxus

Senior Software Engineer - AI Platform & Knowledge Systems (f/m/d)80 – 100%

  • Permanent position
  • Immediately or by agreement
  • Home office option
As a Senior Software Engineer in our AI Enabling Team, you will tackle these problems with real operational data and real users: taking broad ownership of Galaxus Intelligence, our Agentic BI Tool, while building the shared retrieval, tool-access and evaluation platform for AI products across Digitec Galaxus.

Key information

We welcome all applications, but can only consider applications submitted online. Applications submitted by post will be disposed of for data protection reasons and will not be returned.

What you move

Main task

Define and build the developer experience for AI-assisted engineering and AI-powered products, so teams can move from an idea to production without rebuilding model access, tool integration, evaluation and observability for every use case

Main task

Build the shared knowledge and tool-access layer that helps people and agents find authoritative internal information through a knowledge graph, semantic data layer, MCP access, and unified search.

Main task

Take broad technical ownership of Galaxus Intelligence and solve the hard parts of dependable self-service analytics: finding the right data, generating and validating queries, and making answers traceable to their sources

Main task

Own and evolve the LLM-access and observability layer used across Digitec Galaxus, balancing capability, reliability, latency, data protection and cost across hosted and self-hosted models

Main task

Create benchmarks, production evaluations and feedback loops that expose regressions and make the quality, usefulness and operational performance of AI systems measurable

What you will bring

3 years

Software Engineering

Completed degree (university / university of applied science / higher technical college)

English (Business fluent)

Mandatory

Higher education in computer science, software engineering or a related field, or equivalent practical experience, combined with at least 3 years of experience building and operating production systems

Mandatory

Strong software engineering fundamentals, with depth in at least one language such as Python, C#/.NET or TypeScript

Mandatory

Hands on experience with LLM applications, agents, tool use, retrieval or evaluation is a strong advantage. Deep expertise in search, data platforms, developer tooling or distributed systems is an equally relevant foundation

Mandatory

English is mandatory, while the German is an advantage

Mandatory

Proven ability to take an ambiguous problem from its first rough definition to a system running in production, including the judgement to decide what not to build

Mandatory

Strong product judgement and clear communication with engineers, analysts and nontechnical stakeholders

Mandatory

An entrepreneurial mindset, a habit of questioning established approaches and the courage to make decisions before every detail is known

Mandatory

The capacity to adapt to ongoing changes in the work environment

Mandatory

Building trust through consistent and reliable actions

The benefits we offer

Values, not empty words

Cooperative, innovative, piratesque, responsible, ambitious – these five values are what we practice and preach.

Courageous thinking

We encourage everyone to think on their feet, and love it when they come up with bold or edgy ideas.

Uncomplicated approach

Simplicity is at our core. We avoid the unnecessary and focus on what really matters – from overcoming challenges to celebrating our shared successes.

Flexibility and freedom (Office Jobs)

We offer working-from-home options, up to 8 weeks of workation, and every position is possible with an 80% workload.

Rapid growth

With us, growth is a continuous journey. We also support you with EDU Points (CHF 2,000 for employees in Switzerland, EUR 1,600 for employees in Germany, and EUR 700 for our Serbian employees) for your professional development, so there’s no risk of you getting stuck in a rut.

More Benefits Switzerland

25 days of holiday, exclusive employee conditions in our online shop, mobile, internet and TV plans at company rates and many other benefits.

Application and contact details

Maja Crljen

Information for recruitment agencies

Only direct applications will be considered for this position.