Key information
We welcome all applications, but can only consider applications submitted online. Applications submitted by post will be disposed of for data protection reasons and will not be returned.
An application letter or video is required for this position.
What you move
You will resolve hardware, software, and network issues, ensuring a seamless user experience.
Take ownership of incident resolution and service requests via Jira, adhering to defined SLAs.
Collaborate with teams to manage IT equipment deployments and maintain an up-to-date inventory.
You will actively contribute to maintaining and updating technical documentation and procedures.
Troubleshoot and configure basic network components and printing solutions.
Participate in project tasks and provide support for project management activities, helping deliver impactful IT solutions.
What you will bring
3-5 years
in IT Support or Service Desks roles and end user support
Completed apprenticeship (EFZ)
IT Specialist
German (Fluent)
English (Fluent)
French (Advantageous)
Solid knowledge of Windows 11, MacOS, and Cloud solutions (Office 365, Azure, Intune).
Proficiency in ITSM tools like Jira.
Basic skills in network troubleshooting and configuration.
A clean, valid Category B driving license.
A proactive mindset with strong problem-solving, communication, and teamwork skills.
The benefits we offer
Maternity/paternity leave
18-week maternity leave paid at 100% and 4-week paternity leave paid at 100%
Mobility
Participation in the costs of purchasing a public transport pass
Cumulus points
Benefit from additional Cumulus points
Mobile phone subscription
Cell phone subscription at attractive rates
Employee offers
Various offers at attractive rates: Migros Online delivery subscription, Migros Bank, Migrol, Mobility, Axa Winterthur, etc
Sports and fitness offers
We value your health and offer CHF 250.- per year when taking out a sports subscription
Informal culture
We stand for respectful cooperation on the same level
Application and contact details
Katharina Höttermann
Talent Acquisition Partner
Information for recruitment agencies
Only direct applications will be considered for this position.